| Thanks
to good fortune, I met Edward L. Bernays when I was a public relations
graduate student at Boston University. Edward, the father of the
public relations profession, was a mentor to university students
and also served on the board of directors of a non-profit organization
where I started my public relations career. There began our friendship,
only to end with Edward’s death in 1995 just months short
of his 104th birthday.
Edward
is credited as the first to name his practice “counsel on
public relations,” a strategy for raising the level of his
profession above publicists and promoters. And counselor he was,
advising industry and world leaders including Henry Luce, Thomas
Edison, Henry Ford, U.S. Presidents Coolidge, Wilson, Hoover and
Eisenhower, and, one of his favorites, Mamie Eisenhower. He used
strategies like a simple carving contest with Ivory Soap to win
over children and their moms, and the endorsements of physicians
to support the sale of bananas as a healthy food for the digestive
system.
He
referred to public relations professionals as applied psychologists,
an idea influenced by his uncle Sigmund Freud. Research was always
a cornerstone of his work, and it was the first step in an eight-step
planning process he labeled the Engineering of Consent.
There
may never be a public relations leader who is more recognized
or honored than Edward, and three of the many awards he received
later in his life are particularly memorable for me:
Life Magazine
named him one of the 100 Most Influential Americans of the 20th
Century—He told me, with a snicker, that as one of only
two on the list who lived past 100, he had an advantage as other
potential honorees were long gone and maybe forgotten.
The Smithsonian
Institute commissioned and then installed his portrait in the
National Portrait Gallery in Washington, D.C.—Using one
of his favorite lines, he said to the crowd gathered for his
induction ceremony: “It’s the moral equivalent of
immortality.”
The
request by the Library of Congress to catalog and preserve his
letters, writings and other memorabilia.—The man who once
said that being disregarded was his worst nightmare would have
a peaceful rest.
Through
my work at the Boston non-profit group where I began my career,
I was fortunate to accompany the tireless Bernays to meetings
that included PR legends Otto Lerbinger, Carol Hill and Bernard
Ruben, Massachusetts Governor and 1988 presidential candidate
Michael Dukakis, Harvard President Derek Bok, Boston Globe Publisher
William Taylor, Fidelity Investments’ Caleb Loring and James
Curvey, author Jonathan Kozol, Boston Community Fund President
Ana Faith Jones and other business and community leaders. His
opinions were valued, and he made a contribution with his ideas
until the end of his life.
My
fondest memories, though, are from the conversations at Edward’s
Cambridge home that often lasted into the wee hours of the morning.
That’s when my girlfriend (now wife) and I would listen
and laugh as Edward described his lifetime of experiences. I am
so fortunate to have heard those countless stories, which were
an oral history of business and public relations, but I am even
more grateful for witnessing his lifelong commitment to learning
and change. - J.R. Hipple |